TowerCircle LLP (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when you use our website, purchase our courses, create an account, or interact with our services.
This Privacy Policy explains what information we collect, why we collect it, how it may be shared, and the choices available to you.
1. Information We Collect
Depending on how you use our website, we may collect:
Account information
- Name
- Email address
- Mobile/phone number
- Username
- Password or authentication information
Purchase information
When you purchase Courses, we may collect:
- Billing information
- Order details
- Course purchased
- Transaction/order ID
- Payment status
We do not ordinarily collect or store your complete card, UPI, banking or other payment credentials. Payments are processed through the payment gateway presented at checkout.
Course activity
We may collect:
- Courses enrolled in
- Lessons accessed
- Course progress
- Quiz or assessment activity
- Completion status
- Login/session information
Technical information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referring pages
- Date and time of access
- Basic website usage information
Communications
If you contact us, we may retain your communication and contact details so that we can respond and maintain appropriate records.
2. How We Use Your Information
We may use personal information to:
- Create and manage your account
- Process course purchases
- Provide access to Courses
- Track course progress
- Process payments and orders
- Provide customer support
- Send transactional emails
- Respond to enquiries
- Improve our website, courses and services
- Detect fraud, abuse or unauthorized access
- Maintain website and platform security
- Comply with applicable legal and regulatory requirements
3. Course Video Hosting
Our course videos may be hosted and delivered through third-party video hosting/CDN providers such as Bunny Stream.
Such providers may process technical information necessary to deliver video content, including IP address, device information and viewing-related information.
Course videos are provided only to enrolled users and are not intended for unauthorized redistribution.
4. Payment Processing
Payments are processed through third-party payment providers.
We do not intentionally store complete payment-card information on our WordPress website.
Payment providers may process your payment information according to their own privacy policies and applicable laws.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep users logged in
- Maintain shopping-cart and checkout functionality
- Remember preferences
- Provide security
- Understand website usage
- Improve website performance
You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Third-Party Service Providers
We may use third-party providers for:
- Website hosting
- Learning management services
- Payment processing
- Video hosting and delivery
- Email delivery
- Website analytics
- Security and fraud prevention
These providers may process personal information as necessary to provide their services or as otherwise permitted by applicable law.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.
However, no internet-based system can be guaranteed to be completely secure.
You are responsible for keeping your account password confidential.
8. Data Retention
We retain personal information only for as long as reasonably necessary for:
- Providing your purchased course
- Maintaining your account
- Maintaining transaction and accounting records
- Resolving disputes
- Preventing fraud and abuse
- Complying with legal obligations
9. Your Rights
Subject to applicable law, you may have rights relating to your personal data, including rights concerning:
- Access to information about processing
- Correction of inaccurate information
- Updating personal information
- Withdrawal of consent where applicable
- Deletion where legally applicable
- Grievance redressal
Requests may be submitted using the contact details below.
10. Marketing Communications
We may occasionally send information about our courses, services or relevant offers where permitted by applicable law.
You may opt out of non-essential marketing communications.
Transactional and account-related communications may still be sent when necessary to provide services you have purchased.
11. Children’s Privacy
Our services are intended primarily for adults and students capable of entering into legally binding transactions.
If a minor accesses our services, they should do so with appropriate parental or guardian involvement where required by law.
12. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be published on this page with a revised effective date.
14. Contact and Grievance Redressal
For privacy questions, data requests or complaints, contact:
TowerCircle LLP
Website: https://nikhilgantyala.com
Email: info@nikhilgantyala.com
Phone: 6302639638
Address: 246, Sai Arcade, KPHB, Hyderabad – 500085
15. Governing Law
This Privacy Policy is governed by the applicable laws of India.